Overview
You want to connect your robot to a new WIFI channel, either because you got a new router or because you have moved house.
This article applies to
Topics: app | connection | wifi
Robots: D800 | D8 | D9 ] D10
App: MyNeato
How to change the WiFi router
To connect your robot to a new WIFI router, you need to reconnect your robot to the MyNeato app. A direct change of the router within the app is unfortunately not possible.
How to reconnect your robot:
- Open the MyNeato app on your smartphone or tablet.
- In the lower right corner, click on the robot icon.
- Click on your connected robot.
- On the next screen, scroll down to the bottom and hit 'Delete robot'.
- A pop-up screen will ask you to confirm. Click 'Yes, delete my robot'.
- Now click on the plus icon under 'Connect your robot' to reconnect your robot. Follow the steps as indicated on the app. Make sure to choose your new router during the process.
For more assistance on how to connect your robot read here.
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